How to Professionally Tell a Coworker They’re an Idiot?
IF YOU’VE GOOGLED, “How do you professionally tell a coworker they’re an idiot?” Keep reading.
Many can recall the moments I am referring to here. You are working your tail off at your desk and overhear a team member say the most ridiculous thing to a patient. Whether the patient gets upset, leaves, or doesn’t purchase eyewear, the opportunity with that patient is now gone because of this interaction.
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And you will literally be planning to improve your sales.
So why are so many of the folks selling them those glasses looking so … drab?
If you’re not sure, it’s time for a little Rah-Rah!
The key is small, compounding change. It’s what sets top performing opticals apart from the rest.
Keys to improving optical sales.
Part 1 of four-part series on improving your capture rate.
By Kayla Ashlee in Review of Optometric Business
August 21, 2024
It is said that the enemy of great is not bad; the enemy of great is good. When we talk about ways to increase optical sales, there is a...
And how they allow for your optical to utilize the power of referrals to transform the sales process.
If you become a better communicator with your patients by refining your communication skills you can improve your sales performance. Here’s how…
Being thoughtful about strategically choosing what is showcased on your optical retail displays will show a massive improvement in your overall sales.
A little trick borrowed from our improv friends to keep the sales conversation moving forward.
Adapt how you lead and see improved growth and sales this year.
...And they may be placing unnecessary obstacles on your sales.
Easy tips for how you can significantly increase sales while ensuring that patients leave with eyewear that meets their highest expectations.
It may be time for a team fit check.
Published September 13, 2022 By
WE HAVE ALL felt the pain of having a patient say they want their Rx to buy their glasses elsewhere. Many factors can contribute to this unfortunate conversation, but one of the biggest...
Everyone has a reason it’s not getting the focus it needs and it usually boils down to how complex and hard it seems to be. Let’s tackle it!
It’s not just buzzwords, its a path toward a sense of camaraderie and empowerment for your team.
And let’s get rid of the never-ending frame clearance while we’re at it.
May 2, 2023 ROB's Independent Strong by Dr. Jennifer Stewart featuring Kayla
Here in New England, the days are getting longer, the weather is (hopefully!) getting warmer, and my flowers are starting to peek through the ground. This can only mean one thing — we have made it through the winter, and ...
Focus on them to strengthen self-assurance, increase patient satisfaction and improve sales.
THERE ARE MANY stressors in the optical and there is never enough time to complete the 1,000 items on our daily checklist. However, some personal ...
If you’ve ever Googled that question, keep reading.
Encouraging a change in leadership mindset allows leaders to facilitate new team habits to achieve goals despite the excuses that are always there.
With these 3 ways to make your selection easier to love.
“OMG HERE HE COMES! It’s been over a year since the last time I saw him,” I thought as I replayed the way he smiled at me after the amazing re-introduction we shared. This c...
It is the simplest way to dramatically change your sales this year.
After all, that which is tracked will grow, but that which is properly incentivized will grow quickly.
Podcasts Featuring Kayla Ashlee
Never miss an episode. She has loads of fun with industry experts. You will hear Kayla's top tips and the latest discussions on all things successful in eyecare.
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