Amplified Optical Series
Confidently handle patient objections and get more people into your amazing optical!
Patient objections a total bummer?
Not Anymore!
This series will equip each team member with the tools and habits to keep sales in your office.
From phone etiquette to handling patient objections like, "I'd just like my prescription. I'm ordering online." This series reviews methods to maximize the opportunity on every single patient that enters our offices...and even reviews trusted methods to capture new patients.
Amplified Optical Series stats
23 lessons to a better optical
4 hours of video content
Earn The Art of Patient Interaction Certificate
Included in your Spexy Membership
Watch the Free Webinar
This webinar was the inspiration behind the
Amplified Optical Series
Course Curriculum
Everyone on your team can help a sale, or lose a sale. The focus of this series is how to properly handle patient objections. Then how you can authentically grow your patient base.
Amplified Optical Series
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Navigating This Course
3 lessons- Earn Your Certificate!
- Why this course is important
- How to watch & tools for success and tricks to retaining information as an adult.
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Episode 1 - The Repeatable Processes
4 lessons- Perception
- Inquiries & Objections
- Understanding the Right & Wrong Words to Say
- Episode 1 Quiz
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Episode 2 - Missed Opportunities & Future Opportunities
6 lessons- Intro and Downloads - Missed & Future Opportunities
- Front Desk - Missed & Future Opportunities
- Pretesting / Tech - Missed & Future Opportunities
- Optometrists - Missed & Future Opportunities
- Opticians - Missed & Future Opportunities
- Episode 2 Quiz - Missed & Future Opportunities
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Episode 3 - Inquiries & Objections We Hear
6 lessons- All Roles Prep and Downloads - Inquiries & Objections We Hear
- Front Desk - Inquiries & Objections We Hear
- Pretesting / Tech - Inquiries & Objections We Hear
- Optometrists - Inquiries & Objections We Hear
- Opticians - Inquiries & Objections We Hear
- Episode 3 Quiz - Inquiries & Objections We Hear
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Episode 4 - Market Your Amazing Optical
7 lessons- New kind of Referrals
- Reviews - How to get great ones!
- For Leadership - Pt. Reviews and Incentives for Change
- Monitor Your Walkouts
- Best Practices in Patient Recall
- Interview with Anagram
- Episode 4 Quiz - Market Your Amazing Optical
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Episode 5 - Wrap Up
1 lesson- What's next? Check this out...
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